Why Kaiten

The missing link between your business and your infrastructure.

You've built the SaaS. You've signed the customers. Now you're drowning in glue code. Kaiten is the unified control plane that makes it all automatic.

From 10 customers to 1,000: where everything breaks.

Scaling a B2B SaaS exponentially multiplies your governance complexity.

Revenue leakage

Average B2B SaaS loses 5-15% of revenue to entitlement drift

Deployment chaos

'What version is Customer X running?' requires SSH into a cluster

Engineering waste

20-30% of platform team time maintaining internal glue tooling

Sales friction

'Can we give them 500 more API calls?' — a 3-day email chain

Compliance risk

No audit trail proving Customer X was gated correctly at time T

One control plane. Three engines. Zero glue code.

Zero Glue Code

Plan change in Kaiten → entitlements update → flags resolve correctly → webhook triggers pipeline. One system, zero custom code, full audit trail.

Contractual Truth Imposed on Code

License expires → entitlements revoked → features disabled → instance suspended. Automatically. The contract enforces itself.

Built-in Observability

Every SDK evaluation is automatically recorded. Product gets adoption metrics. Sales gets consumption data. Compliance gets an audit trail. Zero tracking code.

Kaiten vs. the alternatives.

Capability	Kaiten	LaunchDarkly	Stigg	Schematic	Flagsmith	Unleash	Internal
Feature flags	✅ OpenFeature	✅ Proprietary	❌	Partial	✅	✅	Custom
Entitlements	✅ Bool+Num+Config	❌	✅	✅	❌	❌	Custom
Usage metering	✅ Real-time	❌	✅	✅	❌	❌	Custom
Deployment orchestration	✅	❌	❌	❌	❌	❌	Custom
Unified control plane	✅	❌	❌	Partial	❌	❌	Fragile
OpenFeature / OFREP	✅ Native	✅	❌	❌	Partial	Partial	N/A
CEL targeting	✅	❌ UI only	❌	❌	❌	❌	N/A
Open source	✅	❌	❌	❌	✅	✅	✅
Self-hostable	✅	Enterprise	❌	❌	✅	✅	✅
Audit trail	✅ Compliance	💰 Add-on	Partial	Partial	Partial	❌	Custom

How teams use Kaiten.

SaaS Packaging & Plan Management

Without Kaiten

Hardcoded if (plan === 'enterprise') checks scattered across your codebase.

With Kaiten

Define entitlements, create licenses, check via SDK. Plan changes update instantly.

Multi-Cloud Enterprise Deployment

Without Kaiten

A spreadsheet mapping customers to clusters. Slack messages to coordinate deployments.

With Kaiten

Deployment zones, instance assignment, webhook-triggered deployments, CLI state push.

Usage-Based Billing

Without Kaiten

Custom Kafka pipeline → data warehouse → cron job → update Stripe. Breaks silently.

With Kaiten

Numeric entitlements with metering, real-time aggregation, threshold alerts, API-read usage.

Progressive Feature Rollout

Without Kaiten

Manual segment management in LaunchDarkly. No connection to the customer's plan.

With Kaiten

Percentage rollout + entitlement link + real-time analytics + kill-switch.